What does the Helpfile allow users to do?

The Helpfile is designed to provide users with resources that facilitate inquiries into specific states or jurisdictions. Its primary function is to guide users on how to access information relevant to their needs. By allowing inquiries on a state of choice, the Helpfile ensures that users can navigate the system effectively to find pertinent information tailored to their specific queries.

In this context, while accessing historical data could be an important feature in some systems, it does not encompass the core capability of the Helpfile. Documenting criminal cases and tracking ongoing investigations are typically handled through other specific functionalities within the system, rather than through the Helpfile, which is mainly focused on assisting users in obtaining information rather than documenting or tracking data.